We are incredibly lucky to have the two biggest contact centre resources in Australia as key partners:
Auscontact Association - the united voice for the customer contact industry in Australia, connecting people, industries and organisations, locally and globally, to deliver excellence in customer contact experience. Learn more
Contact Centre Central - an online resource for contact centre professionals in Australia and a strong advocate for the contact centre industry. The website contains latest news, a range of best practice tips, guides, articles as well as practical tools including a Supplier Directory of businesses that support and service the Australian contact centre community, an Events Calendar with all the contact centre events coming up including conferences, training courses, networking tours and more, a call centre glossary of common terms and phrases and a whole lot more! Visit the website
Contact Centre Central was awarded the most trusted contact centre company in Australia for 2016 by Contact Center World, the biggest contact centre association on the planet!